Terms of Service

By accessing or using who. (the “Service”), you agree to be bound by these Terms of Service (the “Terms”). If you do not agree to these Terms, do not access or use the Service. We may offer translations of these Terms for convenience; the English version controls in the event of a conflict.

You must be at least 18 years old to create an account or use the Service. who. involves public and searchable profiles, real-world meetups, and person-to-person connection features, and we’ve chosen the most protective age policy available to us as a result.

The Service is not directed to, and is not intended for use by, anyone under the age of 13, and no one under 13 may use the Service under any circumstances. If we become aware that we have collected personal information from a child under 13, we will delete that information promptly. If you are a parent or guardian and believe your child under 13 has provided us with personal information, contact us at legal@getwho.app.

By using the Service, you represent that you meet these age requirements and that you have the legal capacity to enter into these Terms.

You are responsible for providing accurate information when creating your account and for keeping your login credentials secure. You are responsible for all activity that occurs under your account, whether or not you authorized it.

We may suspend, restrict, or terminate your account, and remove or limit visibility of your profile, if we reasonably believe your account information is false or misleading, you are impersonating another person or entity, you are abusive toward other users, or you have otherwise violated these Terms or applicable law.

You control what you put in your profile, but please keep the following in mind:

• Some profile information may be visible to other users, and some may be visible to anyone, depending on your visibility settings.
• A limited public preview of your profile (such as your name, handle, photo, and headline) may be searchable and viewable by people you have not connected with.
• Visibility of your full profile depends on your settings — options may include preview-only until connected, fully public, or hidden from search — and on whether another user is an accepted connection.
• Do not include sensitive information (such as your home address, financial details, or anything you would not want a stranger to see) in fields visible to people you have not connected with.
• Your profile link and QR code can be screenshotted, forwarded, or posted by others once shared, even outside the Service, and we cannot control or undo that once it happens.

You retain ownership of the content you submit to the Service (your “User Content”), including your profile information and photos. By submitting User Content, you grant who. a worldwide, non-exclusive, royalty-free license to host, store, reproduce, display, and distribute that content solely as necessary to operate, provide, and improve the Service (for example, showing your profile to other users per your visibility settings).

You are solely responsible for your User Content and represent that you have the necessary rights to post it and that it does not violate these Terms or any law or third-party right. We may remove or restrict access to any User Content that we believe, in our discretion, violates these Terms, harms other users, or harms the Service.

You agree not to, and not to attempt to:

• Harass, threaten, abuse, or express hatred toward any person or group.
• Impersonate any person or entity, or misrepresent your identity, age, or affiliation.
• Post another person’s private information without their consent.
• Post, share, or facilitate sexual content involving, or exploitation of, minors — this will be reported to law enforcement and the National Center for Missing & Exploited Children where applicable.
• Send spam, or use bots, scrapers, or other automated means to access, collect data from, or interact with the Service.
• Reverse engineer, decompile, probe, or attempt to interfere with the Service’s security, infrastructure, or normal operation.
• Upload viruses, malware, or other harmful code.
• Use the Service for any unlawful purpose.
• Use the Service to stalk, intimidate, or otherwise harm another person.
• Attempt to bypass privacy, visibility, or security controls, including scraping preview or full profile data.

who. lets you request to connect with, and potentially message, other users. You are solely responsible for your interactions with other users, whether on or off the Service. We do not verify all users’ identities, backgrounds, or intentions, and we make no guarantees about the conduct, safety, or honesty of any user.

Use good judgment before sharing personal information, meeting someone in person, or otherwise acting on information from the Service. Messages you send through the Service are stored to provide the messaging feature and are not end-to-end encrypted; we may access, monitor, remove, or report content as reasonably necessary to operate the Service, enforce these Terms, or comply with law, or where we believe in good faith it is necessary to prevent harm.

who. is a tool for introductions and identity context — a way to give someone a fuller sense of who you are before or after you meet. It is not a background-check, verification, or safety service, and we do not verify the identity, intentions, or trustworthiness of any user.

We are not responsible for what happens between users, including any in-person meeting, relationship, business dealing, transaction, or communication. You are solely responsible for your own safety and decisions, including whether, when, and how to meet or communicate with anyone you encounter through the Service. If you ever feel unsafe, contact local law enforcement.

Our Privacy Policy explains what information we collect, how we use it, and the choices available to you, and is incorporated into these Terms by reference. Please review it before using the Service.

The Service, including its name, logo, design, software, and all associated branding and content we create (excluding User Content), is owned by who. and its licensors and is protected by intellectual property laws. You may not copy, modify, distribute, sell, lease, or otherwise exploit the Service or any part of it without our prior written permission.

If you send us feedback, ideas, or suggestions about the Service, you agree that we may use them for any purpose, including to improve or build features, without any obligation or compensation to you.

The Service relies on third-party providers — for example, Supabase for data storage, Vercel for hosting, and OAuth providers (such as Google or Apple) for sign-in — and may use additional third-party analytics or infrastructure providers over time. We are not responsible for the availability, content, or practices of those third parties, and your use of them may be subject to their own terms and privacy policies.

We may change, suspend, limit, or discontinue any part of the Service, including specific features, at any time, with or without notice. We do not guarantee that the Service will be available on an uninterrupted, timely, secure, or error-free basis.

You may stop using the Service, or delete your account, at any time. We may suspend or terminate your account or access to the Service, at our discretion, for violation of these Terms, suspected abuse or risk to other users, legal or regulatory reasons, or other business reasons.

Upon termination, your right to use the Service ends immediately. Provisions of these Terms that by their nature should survive termination (including Sections 5, 6, 7, 8, 15, 16, and 17) will survive.

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT PROFILES, SEARCH RESULTS, CONNECTIONS, OR MESSAGES WILL BE ACCURATE, COMPLETE, SAFE, UNINTERRUPTED, OR ERROR-FREE, OR THAT ANY OTHER USER IS WHO THEY CLAIM TO BE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WHO. AND ITS OPERATORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING FROM OR RELATED TO YOUR USE OF THE SERVICE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING FROM OR RELATED TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US TO USE THE SERVICE IN THE 12 MONTHS BEFORE THE CLAIM AROSE, OR (B) $100 USD.

You agree to defend, indemnify, and hold harmless who. and its operators, employees, and agents from any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising from or related to: your User Content; your conduct or misuse of the Service; your violation of these Terms; or your violation of any law or the rights of any third party.

We may update these Terms from time to time. If we make material changes, we will make reasonable efforts to notify you (for example, by posting a notice on the Service or updating the “Last updated” date above). Your continued use of the Service after changes take effect constitutes acceptance of the revised Terms.

These Terms are governed by the laws of the State of [State], without regard to its conflict-of-laws principles, and applicable U.S. federal law.

Questions about these Terms? Contact us at legal@getwho.app or support@getwho.app.